Novus Nexus™ supports the exchange of data using ftp.novusnexus.com. Please request for getting login userid/password to [email protected].

Since our IT support partner for ftp.novusnexus.com supports only FTPS protocol, users need to use an FTP client which supports FTPS protocol. We officially recommend using FileZilla for uploading/downloading data from the FTP server (See FileZilla FTPS Settings). Users are free to use any other FTP client supporting FTPS protocol. If you are using a different FTP client, please write to us at [email protected]. and we will try to help you to update the settings.

Notes:

  1. FTPS protocol is unsupported on MS-DOS command prompt.
  2. There is a list of various FTP client tools free/commercial on Wikipedia FTP Clients List.
  3. FTPS uses SSL to establish an encrypted connection when you are transferring content, by establishing a secure connection this ensures that the content of the files and your username and password remain protected.

FTP settings for FileZilla?

  1. Click the File menu. See image below.

 

 

  1. Click Site Manager. This will popup dialog is shown in the image below.

    https://s3-ap-south-1.amazonaws.com/ind-cdn.freshdesk.com/data/helpdesk/attachments/production/81001539346/original/fNvZ5duhkAp6kJ-IxZuzcyHnn6L--MQlrw.png?1582030910

    

  1. Click New Site.
  2. Give name ftp.novusnexus.com.
  3. Fill out the settings:
  4. Host: ftp.novusnexus.com
  5. Port: Leave blank
  6. Protocol: FTP – File Transfer Protocol
  7. Encryption: Require explicit FTP over TLS
  8. Login Type: Normal
  9. User: User id provided by Novus Nexus™.
  10. Password: Password provided by Novus Nexus™.
  11. See the above settings image below.https://s3-ap-south-1.amazonaws.com/ind-cdn.freshdesk.com/data/helpdesk/attachments/production/81001539381/original/fyix4_y0HJpUBx5SPnXVPbMk-jxOb46REg.png?1582031100
  12. Click on Connect. . The first time you connect using FTPS, you will get an Unknown certificate pop up.
  13. This is expected behavior. Check the box Always trust certificate in future sessions and you will not get this prompt again.

 

FTP settings for WinSCP?

https://s3-ap-south-1.amazonaws.com/ind-cdn.freshdesk.com/data/helpdesk/attachments/production/81001539470/original/Wk9XvBzGsSdCOWBQ6o4gmavfDKIHWD7g8w.png?1582031360

Please refer above image to fill settings

  1. Fill out the settings:
  2. File protocol: FTP
  3. Encryption: TLS/SSL Explicit Encryption
  4. Host Name: ftp.novusnexus.com
  5. Port: Leave blank
  6. User Name: User id provided by Novus Nexus™.
  7. Password: Password provided by Novus Nexus™.
  8. Click on Login